Role Summary and Package

The Policy & Process Lead – Recruitment & Onboarding role is a full-time position with a competitive salary, typically ranging from ZAR 280,000 to ZAR 850,000 depending on experience and responsibilities.

This position offers the stability of a well-established organisation and the chance to be an integral part of optimising HR systems.

Notably, this role is officially recognised by the Top Employers Institute for excellence in people practices, offering confidence in supportive company culture.

The selection process involves competency-based interviews, various screening steps, and onboarding assistance to ensure new hires transition smoothly.

Candidates can expect a streamlined recruitment process with a clear focus on matching individual skills to the precise needs of the company.

Principales responsabilités

The Policy & Process Lead will oversee the entire recruitment cycle, from advertising job vacancies to onboarding successful candidates onto company systems.

The role involves managing candidate screening, conducting preliminary telephonic interviews, and supporting competency-based assessments for top applicants.

This professional ensures administrative requirements are met, verifies candidate documents, and coordinates background checks.

Another major component includes providing support to hiring managers, ensuring compliance with HR policies, and maintaining process consistency.

Furthermore, the lead works with department heads during final interviews and supports new hires through initial orientation steps.

Advantages of the Role

One notable benefit is Santam Insurance’s status as a repeat Top Employer awardee, reflecting a strong commitment to employee wellbeing and development.

The job allows for structured career growth, with exposure to senior management and experience in high-impact HR functions.

Challenges to Consider

The high volume of applications for open positions can make the role administratively intensive at times.

Maintaining consistency in a process-driven environment requires strong attention to detail and communication skills across diverse teams.

Verdict final

The Policy & Process Lead – Recruitment & Onboarding role offers a balanced combination of challenge, purpose, and reward. For those with a passion for HR excellence and process improvement, this is a strong career step.